West Bridgford Machine Co Ltd

PRIVACY POLICY

 

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Privacy Policy

This privacy policy sets out how West Bridgford Machine Co Ltd (herein after called “The Company” uses and protects any information that you give The Company, either through their websites, by email, telephone or in a written form.

The Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

The Company may change this policy from time to time by updating this policy and updating the pages on its websites. You should check these pages from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

·         Name and payment details

·         Contact information including email address

·         Demographic information such as postcode, preferences and interests

·         Other information relevant to customer surveys and/or offers

The Company’s website uses Google Analytics / AdWords

The websites use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our sites. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our websites. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your order and obtain payment

  • Internal record keeping

  • We may use the information to improve our products and services

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information at any time by writing to or emailing us. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Under the terms of GDPR you may view, amend or delete details of personal information that we hold about you.

If you believe that any information we are holding on you is incorrect or incomplete, please email your request to our Managing Director at info@wbm-uk.com, alternatively you can write to us at

West Bridgford Machine Co Ltd
4 Wilford Lane
West Bridgford
Nottingham
NG2 7QX
United Kingdom.

We will promptly correct any information found to be incorrect.